Customer requirements: Improve end user's basic IT technique to reduce daily event Gamutsoft solution 1, Cooperate with customer in making training material and regularly updating; 2, Send experienced personal in IT technique and process training of ... >>More
Implemention Contents: E-ServiceDesk3.1 advanced, capable of event management, system management, problem management process,statement customization; Implemention Result: ImprovementIT service efficiency improved by 30%, management cost is saved by 2... >>More